"Catching Dreams, Making Reality"


  • Home
  • About
  • Services
  • Policies
  • Clients
  • Contact

The Policy Process



Editing Process



In order to ensure a high-level customer centered experience, DreamCatcHERs Design & Consults requires a maximum number of edits on design projects: All Print Materials Require the following -

  • 2 edits Logos - 4 logos are presented, 1 is chosen,
  • 2 rounds of edits are permitted on the selected design Websites - 2 edits Max.


Payment



The following methods of payment are also acceptable:

  • CashApp (primary method)
  • PayPal
  • Cash (for local customers only)
  • Checks (checks must be made out to Carolyn Parker withDreamCatcHERsd Design & Consult in the memo, only for corporate clients)


Deposits/ Refunds



A non-refundable deposit of 50% is due upfront for all items no exceptions.

DreamCatChers Design & Consults does not offer refunds, in partial or in full, on any items.

In the event that a customer is not satisfied with their final design, we offer the following resolutions:

  • Design will be given an additional 4 edits, until client has a design they are happy with.
  • Client will be offered transferable in-house credit


Identity



Turnaround time can vary based on scheduling and availability. Thanks to customers like you, we are a high volume fully functional operation. If you require a hard deadline, please provide that information during the initial consult.. ​ Rush Fees will apply when work is asked to be completed outside of our normal turnaround times. Please inquire for details on Rush Fee amounts.



Originality



We make every effort to ensure that the designs we create for clients are both original , and exclusive to specific clients. In order to ensure every client's experience first class and without issue, we request the following:

  • Please only submit images to include in designs that are either original/personal to you as a client or covered under a CC0 License.
  • Click here for a list of sites where clients can acquire royalty-free stock photos.
  • Only submit clip art that is free to use and not attributed to any other company.

In the event that an an image or clip art is submitted that cannot be authenticated, image or clip art may not be used. In the event that clip art is used due to a faulty authentication, DreamCatcHERs accepts no legal or financial responsibility for any issues arising from the use of said image or clip art.



Licencing



Payment for services serves as your license to use any created work from DreamCatcHERs Design & Consults If you pay in full for services, any logo, flyer, business card, or other material is yours to use in any application you deem appropriate.

However, if services have only been partially paid for, license of materials created by DreamCatcHERs Design & Consults REMAIN with our company until funds are received and cleared.

Likewise, material that has not been fully paid for is not available to be edited or altered in any way. Federal Copyright law stipulates that the creator of the art is the original copyright owner, and failure to properly purchase the license for usage is considered copyright infringement. ​



All Rights Reserved 2018-2020 Dreamcatchers DC



DREAMCATCHERS D&C